This section defines and describes Shepherd University Grievance Policy, and describes the process by which a student may seek resolution of a grievance.
A “grievance” is defined as an actual or supposed circumstance regarded as just cause for complaint or protest or a circumstance that the student believes adversely affects his or her academic career or personal wellbeing. When a student has a grievance, he or she may seek resolution to the matter.
The student should discuss the circumstance with the individual(s) involved to seek a resolution.
If there is no resolution of the issue, the student may submit a letter regarding the matter to the Dean or Director (if it is an academic matter) or the Dean of Student Affairs (if it is a non-academic matter). The letter must be submitted within 14 calendar days of the date of the actual or supposed circumstance and must include the following information:
a. Student’s full name;
b. Student’s social security number;
c. The major the student is enrolled in;
d. Explanation of the grievance and supporting documents; and
e. Student’s signature.
Within 10 business days of receiving the student’s letter, the dean or other interested parties may suggest mediation as an alternative to the grievance process. If all parties agree to mediation, the Dean/Director or Dean of Student Affairs will schedule mediation to work out an agreement based upon The University’s Mediation Policy (see the Mediation Policy in this handbook).
If mediation is not chosen or it was not successful, the Dean/Director or Dean of Student Affairs must respond in writing to the student within 30 business days of receiving the student’s letter stating his or her decision and the reason for such decision.
If the student is not satisfied with the dean/director’s decision, the student may submit a written appeal of this decision to the Vice President for Academic Affairs within 30 business days of receiving the decision. The appeal must include the materials described above and a copy of the dean’s response.
The Vice President will review the appeal within 15 business days. If the Vice President determines that the appeal warrants review, it will be referred to a subcommittee of the faculty (if it is an academic matter) or a subcommittee of the administrative council (if it is other than an academic matter) for a final decision.
The subcommittee will meet within 30 business days of the referral. They may overturn the original decision of the dean only if they determine that the decision was arbitrary and capricious.
If the Vice President does not believe the appeal is sufficient to warrant review, the appeal will be rejected. This decision will be final.
This section describes student life apart from academic activities.
All registered students are members of the Student Association. Activities of the Association are supported through a student fee and individual gifts. The officers of the Association—President, Vice President, Secretary, and Treasurer—are elected annually by the members.
We encourage you to form student-led clubs around common interests. Faculty and staff members are available for advice, and to help students access Shepherd University resources. Typical interest groups include student ministries, praise worship team, Bible studies, community reach-out programs, health support service, student recitals, Shepherd University Oratorio, Student music club, Shepherd University Ministry, prayer group, Christian fellowship club, Millennium Mission, hiking, sports-dancing club, sports, and reading clubs.
Because of the work ethic and dependability of Shepherd University students, employers in the community have shown us great favor for the University. Students who need to supplement family savings or other sources of funds are encouraged to seek limited outside employment while attending the University. Such employment assists the student in developing a balanced lifestyle. Working off-campus also provides students with the opportunity to impact our community through the witness of their life and the sharing of their faith.
As a rule of thumb, students should budget 1.5 to 2 hours of study time outside of class for every semester hour in which they are enrolled. Thus, a student enrolled in 16 semester hours of coursework should plan to spend 24 to 32 hours a week in study in addition to approximately 18 hours in class and chapel. We encourage you to keep these figures in mind as you plan your employment. The Academic Dean may require students to terminate their employment or reduce their employment hours if such employment is interfering with their coursework.
When seeking employment opportunities, students should seek jobs that would in no way compromise their Christian testimony. A work environment should be safe, without undue risk of physical or emotional harm. Students should not work in an environment that requires them to sell pornographic or occult material. Students wishing to work in an establishment that serves alcoholic beverages in a “family style” atmosphere must first submit a written request to the Dean of Student Affairs for review and approval. Employment in certain “family style” restaurants may be given approval; a student will not be allowed to work in a “bar” environment or work as the “bartender” in a restaurant. The University reserves the right to review a student’s employment and to ask the student to resign from a position that does not meet these requirements.
Where to purchase student parking permit: Your school office $5 charge will apply to a replacement permit.
New parking permit should be purchased 2 weeks prior to expiration date.
Norton Simon Museum of Art: 411 W. Colorado Boulevard, Pasadena, CA 91105 (626-449-6840)
Huntington Library: 1151 Oxford Road, San Marino, CA 91108 (626) 405-2100
Americana at Brand: 889 Americana Way, Glendale, CA 91210 (818) 637-8982
Forest Lawn Memorial Park: 1712 S. Glendale Avenue, Glendale, CA 91205 (323) 254-3131
Griffith Park: 4730 Crystal Springs Drive, Los Angeles, CA 90027 (323) 913-4688
LA Zoo: 5333 Zoo Drive, Los Angeles, CA 90027 (323) 644-4200
Staples Center: 1111 S. Figueroa Street, Los Angeles, CA 90015 (213) 742-7326
Dodger Stadium: 100 Elysian Park Avenue, Los Angeles, CA 90012 (323) 224-1507
Getty Center LA: 1200 Getty Center Drive, Los Angeles, CA 90049 (310) 440-7300
Food: All within walking distance
Burger King: 3101 N. San Fernando Road, Los Angeles, CA 90065 (213-255-6867)
Denny’s: 3060 San Fernando Road, Los Angeles, CA 90065 (323-259-8258)
El Pollo Loco: 3070 San Fernando Road, Los Angeles, CA 90065 (323-256-1938)
McDonald’s: 3124 San Fernando Road, Los Angeles, CA 90065 (323-256-0956)
Subway: 3105 N. San Fernando Road, Los Angeles, CA 90065 (323-256-0466)
Yoshinoya: 3081 N. San Fernando Road, Los Angeles, CA 90065 (323-258-4142)
Use of the library is a privilege given by the University to students, faculty and staff members. Student ID card is necessary to checkout materials at the Shepherd Library. Any person who wants to borrow library resources need to apply a student ID card. Patrons who are not affiliated with Shepherd University must have a valid permission from the library for use.
Students are encouraged to use the library for individual research and study purposes and are expected to maintain a quiet atmosphere conducive to study at all times. There is no public use telephone available in the library.
Any person whose conduct in the library or treatment of the library collection or furnishings is not in accordance with library policies will be asked to leave the facility and may be subject to disciplinary action. Library privileges may be revoked for repeated offenses.
The Library is located on the right side of the next building from the lobby.
The library will be open during the following hours:
Monday through Friday
9 a.m. – 9 p.m.
Saturday and Sunday
The library will be closed all day Saturday and Sunday. The library is also closed during chapels and school holidays and has reduced hours during “break” weeks.
Shepherd University Library URL
Shepherd University Library web page can be accessed outside the library through:
This allows you
• Search library material
• View your library account
• Renew items
• Request ILL
From your home or wherever internet access is available to you. You can also access a wide variety of educational databases and e-journal on our website. Remote access is available for most of our online databases if you are login status.
To find the materials you need
1. Go to shepherd library homepage
2. Main page “Search” -> search by keyword, title, author, or subject…etc.
3. Remember call number and go to book section.
Check-Out & Circulation
Books and some restricted materials are to be checked out by the librarian at the circulation desk. The librarian will notice each item’s due date.
Books are found in the main room of the library.
Loan Periods & Item Borrowing Limit
Number of Items
-Course reserved books (Assigned textbook) must be returned on the same day.
-Most items may be renewed one time.
The following items CANNOT be renewed:
• Items that have been requested by another patron. These items must be returned to the library by their due date.
• Course reserved items.
• Overdue items
– Library cards for alumni of Shepherd University are $30 for one year. Prospective users must present current student identification and a photographic ID upon application for a card.
Fines per item
Books and other printed materials
$ .25 per day
Course reserve book / Audio / Visual materials
$1.00 per day
Lost or Damaged Materials
A patron who damages library materials will be charged for the repair of these materials. If a student sees that the material has been damaged in some way, he or she should inform the librarian prior to check out.
A user can replace a lost or damaged item with a copy acceptable to the library from which the item was borrowed. Users who want to supply a replacement copy should make arrangements with the appropriate library within thirty days of the replacement bill date. The borrower is responsible for $10 of the processing fee plus the cost of binding, if required.
A librarian is on duty to assist you during all hours of operation. You can get help in locating needed information in the library or in outside sources. Instruction in the use of the reference tools, audio-visual materials and equipment, the Web catalog, Web periodical databases and Internet research is also available.
Users can request the purchase of books that are not held by the Shepherd Library. Use Materials request form to recommend items to add to the library’s collection. (Materials request form: Library homepage > login > My library or Library desk)
Inter Library Loan
If our Library does not have a book you need, with a valid library Account and no history of fines or late fees, you may request an interlibrary loan from another library. The main thing to remember is to allow enough lead time before your assignment is due. It usually takes up to two weeks to receive ILL materials, (unless it is checked out at the lending library). For more information, inquire at the circulation desk or contact the ILL board or library office. Requested books are checked out to you from the circulation desk upon arrival, and must be returned by the due date.
The library computers consist of desktop computers with programs to support student’s academic work, including Microsoft Office and Internet Explorer. All currently registered Shepherd University students may use the computers. If a patron wishes to print he or she must pay a print fee of 50 cents per page to the librarian on the circulation desk.
Students are strongly encouraged to establish safeguards that will protect library computer while using the Internet. Download software or other application programs from Internet is prevented when using library computers. Those who violate pornography or entertainment policies while using the Internet will be subject to disciplinary action in accordance with the Student Conduct Code.
Fair Use Guidelines & Copyright laws
Print and Media: Head librarian informs the faculty, staffs, and students periodically by memo of copyright laws related to the duplication of print and media materials. The ‘Fair Use’ Guidelines for Duplication of Copyrighted Classroom Material is also part of the Library Handbook distributed to all faculty, staff, and students.
– Shepherd’s Annual Copyright Disclosure
The information of copyright law and campus policies is sent out as an email message in the fall as part of Shepherd University’s annual disclosure to members of the Shepherd community.
– Civil and criminal penalties for copyright infringement
The US Copyright Act establishes a wide range of penalties for copyright infringement. Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce or distribute a copyrighted work. In the file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement.
Penalties for copyright infringement include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or “statutory” damages affixed at not less than $750 and not more than $30,000 per work infringed. A court can, in its discretion, also assess costs and attorneys’ fees. For “willful” infringement, a court may award up to $150,000 per work infringed. Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense.
For more information, please see the Web site of the US Copyright Office at www.copyright.gov, especially their FAQ’s at www.copyright.gov/help/faq.
– Shepherd disciplinary action for copyright infringement
Any member of the Shepherd community who engages in illegal downloading or unauthorized distribution of copyrighted materials also may be subject to discipline by the University for violating Shepherd’s Fair Use Policy.
3200 N. San Fernando Rd. Los Angeles, CA 90065
Tel : 323-550-8888, Fax : 323-550-1313
Email : firstname.lastname@example.org
Public Disclosure: Shepherd University is not associated with Shepherd International University. Therefore, Shepherd International University cannot claim any relationship with us in any matter whether in written form or orally. This includes, but not limited to, academic matter, missionary work or any officer or administrative matter.